Call: 0800 112 3691 or +44 1256 783329

Returns Information

Exchanges and Refunds

  • Vision Enhancers will be happy to exchange or refund the cost of items returned within 14 days of dispatch date provided they are returned in resaleable condition in the original packaging.
  • Customers should inform Vision Enhancers of any damaged goods on the day they are received.
  • Customers will be responsible for the cost of returning goods to us at the address below. Refunds will not be processed until the returned goods have been received. For exchanged goods the standard delivery charge will be applied to re-despatch.

Returns address

Vision Enhancers
Bakers Business Park
RG23 7DY

  • Should we be unable to supply a product we will not be liable for compensation or damages and will refund you in full

  • Should you have any queries regarding your order contact customer services at [email protected] or by calling 0800 112 3691, for calls from outside UK add 0044 i.e. 0044 1256 783329.
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