Exchanges and Refunds

  • Vision Enhancers will be happy to exchange or refund the cost of items returned within 14 days of dispatch date provided they are returned in resaleable condition in the original packaging.
  • Customers should inform Vision Enhancers of any damaged goods on the day they are received.
  • Customers will be responsible for the cost of returning goods to us at the address below. Refunds will not be processed until the returned goods have been received. For exchanged goods the standard delivery charge will be applied to re-despatch.
  • Should we be unable to supply a product we will not be liable for compensation or damages and will refund you in full

Returns address

Vision Enhancers
57 Albert Road
Southsea
Hampshire
United Kingdom
PO5 2SF